What critical aspect must be carried out before viewing the remains?

Before viewing the remains, applicable preparation of the remains is crucial to ensure that they are presented in a respectful and dignified manner. This preparation process may include cleaning, embalming, and dressing the body, depending on the tradition or the wishes of the family. Proper preparation not only helps to maintain the appearance of the deceased but also addresses any health and safety considerations, allowing those who wish to pay their respects to do so in a suitable environment. This step is fundamental in the funeral service industry, as it sets the tone for the grieving process and helps facilitate closure for the family and friends of the deceased.

In contrast, scheduling with the family, ongoing maintenance of the deceased, and the idea that no preparation is necessary do not encompass the comprehensive steps needed to ensure that the remains are appropriately ready for viewing. Scheduling is important but comes after the necessary preparations have been assessed and made. Ongoing maintenance is not typically relevant in the context of preparing for a viewing, and saying that no preparation is needed contradicts the ethical and practical standards of handling deceased individuals.